Cannot start live location: what is missing?

Feature availability

Instructions for My Safe Circle describe version 2.2, still in development and beta, and not released in app stores. Installed versions may lack the feature; interface and behaviour may change during testing.

Check the version first

If the command is absent, check the version: live sharing is described for beta 2.2. A feature absent from the published app is not a malfunction. Avoid packages from unverified sources.

Check missing permission

Without location access, the manual describes a disabled start button and instructions. Follow the proposed settings path and return to the app. Permissions are checked again, but sharing does not start automatically.

Check selected recipients

No recipients also disables starting. Choose approved contacts and check the summary. A pending invitation is insufficient. While-in-use access allows starting; background access concerns continuity and recovery.

Starting and updating differ

If the session starts but the point stays old, use the update guide: network, system and battery need different checks. For a persistent start failure, record version, message and steps without public coordinates.

Guides for your next step

To set up a session, read duration and recipients. For update issues, use the screen-off checks. For data after the session, see Stop, consent withdrawal and deletion.

Frequently asked questions