Delete your account and data

1Your data, your choice

Request deletion of your My Safe Circle account and associated data, even if you no longer have the app installed.

2Request account deletion

Email mysafecircleapp@gmail.com with the subject “Delete My Safe Circle account”. Include your account email address or nickname; if you sign in with Google or Apple, include the associated address, including an Apple private relay address. If possible, write from that address. If you no longer have access to it, tell us: we will verify account ownership before proceeding. Do not send passwords, sign-in codes or locations. You do not need to reinstall the app.

If you can still access the app, you can also use the account deletion option in your profile settings.

3What is deleted

Deletion covers your account and profile and starts cleanup of associated data under our control: circle relationships, routines, live sessions and linked safety data. Access to the service with that account ends. We review any remaining data as part of your request.

The app cannot remotely erase screenshots, exports or independent copies already held by your contacts, including their local history.

4Analytics, timing and data that may remain

Deleting your account does not automatically delete PostHog events already sent: these use a pseudonymous installation identifier separate from your account. To include them in your request, add the analytics reference code shown in Settings → Consents and sharing, if available. If you no longer have it, contact us anyway: we will explain the identification options and limitations.

We normally respond within one month; permitted extensions are explained within that period.

We will confirm the outcome and any exceptions. Legal obligations, purchase records and providers’ technical logs may require separate processing or retention, as described in the privacy policy. We do not promise physical deletion of every copy within a fixed period.

5Delete some data without closing your account

You can email the same address requesting deletion of specific data and explaining the scope, such as updates, stored locations or usage analytics. We will review the request without deleting your account. In the app, withdrawing storage consent under Consents and sharing stops live sharing and deletes stored snapshots and sessions from the service once confirmed by the server; it does not automatically delete notifications, reminder replies or local history. Withdrawing PostHog consent stops new transmissions but does not delete events already sent.

6Subscriptions and privacy information

Deleting your account does not automatically cancel a subscription: manage it separately in Google Play or the App Store to prevent further renewals. For purposes, retention, providers and your rights, read the Privacy Policy.