Mobile App: Privacy Policy

Last updated: June 06, 2026

1Introduction

My Safe Circle ("we", "our", or "us") is committed to protecting your privacy. This Policy explains how we collect, use, disclose, and safeguard your information when you use our application and related services ("Service"). By using our Service, you consent to the collection and sharing of your data as described, including sending your location to members of your SafeCircle when you choose.

2Information We Collect

2.1 Personal Information
• Full Name: to identify you in your SafeCircle
• Email: for account, authentication, and service-only notifications
• Location: GPS coordinates only when you send a safety message

2.2 Technical Information
• Device identifiers and push tokens
• Usage and crash analytics
• Firebase authentication token
• Technical data collected for security, abuse prevention, and improvement
• Purchase and subscription information: app store customer/subscriber identifiers, product identifiers, entitlement status, renewal, cancellation, expiration, refund and offer-code redemption events. We do not receive your full payment card details; payments are handled by Apple, Google or the relevant payment provider.
• Notification token metadata: language, timezone, ISO country code, source and confidence derived from device, network or locale signals without continuous geolocation

3Legal Basis and Purpose of Processing

We process data in accordance with GDPR Art. 6.
• Name/Email → Contract → Stored while the account is active
• Location → Explicit consent → Stored max 30 days
• Technical identifiers → Legitimate interest → While the account is active
• Crash/Analytics → Legitimate interest → max 12 months
• Purchase/subscription data -> Contract, legal obligations and legitimate interest -> While the account is active and as long as required for tax, accounting, fraud-prevention or dispute records

You may withdraw consent at any time by disabling location services or deleting your account.

4How We Use Information

  • Safety communications: sending location and status to your SafeCircle
  • Account management: authentication and profile
  • Notifications: emergency and 'All OK'
  • Security: abuse prevention, service improvement
  • Premium access: verifying purchases, starting trials, restoring purchases, managing entitlements, support and fraud prevention
  • Emergency-number assistance: selecting a local emergency number using the SOS location already captured with your choice, or a device country fallback. This may use the operating system's geocoder and does not create continuous tracking.

Important: location sharing only happens when you press a button. No continuous tracking.

5Sharing and Disclosure

5.1 SafeCircle members: data visible only to approved members
5.2 Providers: Firebase (Google Cloud) and equivalent services for hosting, authentication, notifications, analytics, and crash reports
5.3 Legal requirements: we may share data if required by law or emergency
5.4 Never for commercial use: we do not sell, rent, or share data for advertising purposes
5.5 Purchases and subscriptions: Apple, Google, RevenueCat and payment/subscription infrastructure providers may process purchase, renewal, refund and entitlement data needed to provide Premium features, restore purchases, support offer codes and prevent fraud. We do not sell purchase data for advertising.

6Storage and Security

  • Platform: Google Firebase (Google Cloud)
  • Encryption: data protected in transit and at rest
  • Retention: location max 30 days, accounts deleted within 30 days
  • Security: access controls, encryption, monitoring
  • Administrative access strictly limited and logged

7International Transfers

Data may be processed outside your country, including the United States. We use EU Standard Contractual Clauses (SCC) and Transfer Impact Assessments (TIA) to safeguard transfers.

8Data Breaches

In case of a breach, we will notify:
• Authorities within 72h (GDPR Art.33)
• Users if the risk is high (GDPR Art.34)
And we will take immediate corrective measures.

9User Rights

9.1 GDPR: Access, Rectification, Erasure, Restriction, Portability, Objection
9.2 CCPA: Know, Delete, Opt-out (we do not sell data), Non-discrimination
9.3 Account controls: delete account, update info, manage members, review notification history
Requests: [email protected]

10Children's Privacy

The Service is not intended for children under 13 (16 in the EU). If we discover data collected from minors, we will delete it immediately. Parents/guardians are responsible for minors' use.

11Limitations and Liability

  • The app does not replace emergency services
  • GPS may not be accurate
  • Service may be interrupted
  • We are not responsible for misuse of data by members
  • We are not responsible for Firebase/Google practices
  • Liability limited to the maximum extent permitted by law

12Cookies and Tracking

We do not use tracking cookies. Firebase may use technical/analytical cookies in line with Google's privacy policy.

13Policy Changes

We may update this Policy. We will notify you via in-app alerts, email, and by updating the 'Last Updated' date.

14Legal Compliance

This policy complies with GDPR (EU), CCPA (California), COPPA (USA), and other applicable privacy laws.

15Contacts

My Safe Circle
Email: [email protected]
Website: https://mysafecircle.app
Support: https://mysafecircle.app/contact.html
We have appointed a DPO available at the above email.

16Final Consent

By using My Safe Circle you confirm that:
1. You have read and understood this policy
2. You consent to the processing of your data as described
3. You explicitly consent to share your location when pressing a button
4. You accept the risks related to third-party services
5. You acknowledge that the app does not replace emergency services