Shared location shows the wrong place: what to check
Is a recent position pointing at a neighbouring building? Separate accuracy from update problems, then compare the phone in better conditions.
Feature availability
Instructions for My Safe Circle describe version 2.2, still in development and beta, and not released in app stores. Installed versions may lack the feature; interface and behaviour may change during testing.
Recent does not mean exact
Read capture age first. An old point suggests an update issue; a new point in the wrong place calls for an accuracy check. Both problems can occur together.
Review permissions
Apple and Android distinguish location access from the accuracy granted to an app. Check the setting. Background access concerns continuity; it does not automatically improve coordinates.
Change one condition
If safe, compare an indoor reading with one outdoors away from major obstructions. Note times and apparent distance. Do not change network, permissions and power saving together or the comparison becomes unclear.
Give a useful landmark
While waiting for a useful point, name an entrance, sign or street. A pin on a nearby building does not prove the person entered it. Report repeatable issues without posting coordinates publicly.
Guides for your next step
To set up a session, read duration and recipients. For update issues, use the screen-off checks. For data after the session, see Stop, consent withdrawal and deletion.
Frequently asked questions
Does always allowing access improve GPS accuracy?
No. Background access and location accuracy are different matters; environment and connectivity also affect availability.
Is the feature already in app stores?
No. This guide describes version 2.2, still in development and beta; it does not promise availability in the published app.
Does a live session guarantee someone will act?
No. Sharing a point does not confirm a contact is watching the map or can respond. Agree separately who will respond.
Sources consulted
Technical and safety information was checked against the following official sources.
Guide by the My Safe Circle team, written from the app manual and checked on October 4, 2026 against the listed sources.
LIVE LOCATION, PRACTICAL CHOICES
Prepare your Circle
Check the manual and app version before looking for the feature. These guides describe voluntary use with approved recipients.
Explore My Safe CircleMy Safe Circle helps contact trusted people. It is not an emergency dispatch centre and cannot guarantee delivery, reading or intervention. For immediate danger, call your local emergency number.